Teams
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What are Teams and how do I join one?
Teams are groups of players who work together each week to earn rewards by playing on a shared bingo card. You can join a team by tapping th...
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How do I create my own team?
Tap “Create a Team” in the Team Hub, choose a team name, emblem, and set your team type (Open, Private, or Closed). There’s a small fee to c...
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What’s the difference between Open, Private, and Closed teams?
There are 3 different types of team settings:Open: Anyone can joinPrivate: Only people with an invite can join; not searchableClosed: Visibl...
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How does team chat work?
Team Chat lets you message your teammates, request help, send cards, and claim rewards like care packages and Ultimate Chests. You can also ...
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Can I invite friends to my team?
Yes! From the team hub or chat, you can invite friends who aren’t already in a team.
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How do I call numbers?
Use chance coins to call numbers and earn rewards from the chance jar. If you pull a number that’s on your team’s card, you’ll see that spot...
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How do I earn Chance coins?
Get bingos to earn chance coins. The higher the boost, the more chance coins you can earn.
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What are the types of balls you can pull?
Number ball - If the number is on your card, it will automatically daub your team card. Get 3 numbers that are on your card, to generat...
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What happens if I pull a luxury tax ball?
Nothing happens if a single Luxury Tax Ball is revealed - however if you pull 3 luxury tax balls, you will have 3 daubs removed from the tea...
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How do I earn Team Points?
Play on your team’s shared bingo card! Every daub, bingo, and blackout gives you Team Points:Daub = 10 pointsBingo = 100 pointsBlackout = 15...
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What’s the Star tile in the middle of the card?
It’s a special space that needs several team members to daub it before it’s marked. Every player can earn a Star Ball once per card to help ...
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What happens when we blackout the card?
The card resets and a new one is generated for your team to continue playing and earning points.
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What is the Team Key and why does it matter?
Your team must reach a shared Team Points goal to unlock the Team Key. Without the key, no one can claim their upgraded chest at the end of ...
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When do I get my team rewards?
At the end of the weekly event! If your team unlocked the key, your Personal Chest becomes available to open.
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How does the weekly leaderboard work?
All teams compete to earn the most Team Points. Each week, top-performing teams get promoted to a higher league, while lower-performing team...
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What are leagues and why do they matter?
Leagues affect your rewards and request timers. Higher leagues unlock better chest payouts and faster card/care package cooldowns.
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How do I request or send cards in my team?
Tap the request button in team chat to pick a card you need. You can request one every 16 hours. To help a teammate, just tap “Send” on thei...
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What are care packages and how do I get one?
Care packages are mini rewards you request in chat every 16 hours. If enough teammates help out, you’ll receive a gift in your inbox. Don’t ...
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What’s in the Team Shop?
You’ll find special team-focused offers that boost both you and your team. Some offers even give everyone a gift!
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What is the Ultimate Team Chest?
When your team makes enough purchases, you’ll unlock the Ultimate Chest. It contains a high-value reward for everyone in your team. Keep an ...
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What happens if I leave my team?
Your personal Team Points reset, but your contribution stays with the team. You’ll need to earn points again if you join a new team that wee...
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Can I switch teams mid-week?
You can—but your personal Team Points reset when you leave. Choose wisely!
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How do bans work in teams?
Team leaders can remove or ban players. Banned users can’t rejoin or be invited unless the ban is lifted.
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What’s the best way to get the most out of my team?
Try to:Play daily to earn Team PointsUse your Chance Coins in the Ball MachineCheck team chat for care package or card requestsHelp others w...