What are Teams and how do I join one?

Teams are groups of players who work together each week to earn rewards by playing on a shared bingo card. You can join a team by tapping th...

How do I create my own team?

Tap “Create a Team” in the Team Hub, choose a team name, emblem, and set your team type (Open, Private, or Closed). There’s a small fee to c...

What’s the difference between Open, Private, and Closed teams?

There are 3 different types of team settings:Open: Anyone can joinPrivate: Only people with an invite can join; not searchableClosed: Visibl...

How does team chat work?

Team Chat lets you message your teammates, request help, send cards, and claim rewards like care packages and Ultimate Chests. You can also ...

Can I invite friends to my team?

Yes! From the team hub or chat, you can invite friends who aren’t already in a team.

How do I call numbers?

Use chance coins to call numbers and earn rewards from the chance jar. If you pull a number that’s on your team’s card, you’ll see that spot...

How do I earn Chance coins?

Get bingos to earn chance coins. The higher the boost, the more chance coins you can earn.Please note: any leftover chance coins will reset ...

What are the types of balls you can pull?

Number ball - If the number is on your card, it will automatically daub your team card. Get 3 numbers that are on your card, to generat...

What happens if I pull a luxury tax ball?

Nothing happens if a single Luxury Tax Ball is revealed - however if you pull 3 luxury tax balls, you will have 3 daubs removed from the tea...

How do I earn Team Points?

Play on your team’s shared bingo card! Every daub, bingo, and blackout gives you Team Points:Daub = 10 pointsBingo = 100 pointsBlackout = 15...

What’s the Star tile in the middle of the card?

It’s a special space that needs several team members to daub it before it’s marked. Every player can earn a Star Ball once per card to help ...

What happens when we blackout the card?

The card resets and a new one is generated for your team to continue playing and earning points.

What is the Team Key and why does it matter?

Your team must reach a shared Team Points goal to unlock the Team Key. Without the key, no one can claim their upgraded chest at the end of ...

When do I get my team rewards?

At the end of the weekly event! If your team unlocked the key, your Personal Chest becomes available to open.

How does the weekly leaderboard work?

All teams compete to earn the most Team Points. Each week, top-performing teams get promoted to a higher league, while lower-performing team...

What are leagues and why do they matter?

Leagues affect your rewards and request timers. Higher leagues unlock better chest payouts and faster card/care package cooldowns.

How do I request or send cards in my team?

Tap the request button in team chat to pick a card you need. You can request one every 16 hours. To help a teammate, just tap “Send” on thei...

What are care packages and how do I get one?

Care packages are mini rewards you request in chat every 16 hours. If enough teammates help out, you’ll receive a gift in your inbox. Don’t ...

What’s in the Team Shop?

You’ll find special team-focused offers that boost both you and your team. Some offers even give everyone a gift!

What is the Ultimate Team Chest?

When your team makes enough purchases, you’ll unlock the Ultimate Chest. It contains a high-value reward for everyone in your team. Keep an ...

What happens if I leave my team?

Your personal Team Points reset, but your contribution stays with the team. You’ll need to earn points again if you join a new team that wee...

Can I switch teams mid-week?

You can—but your personal Team Points reset when you leave. Choose wisely!

How do bans work in teams?

Team leaders can remove or ban players. Banned users can’t rejoin or be invited unless the ban is lifted.

What’s the best way to get the most out of my team?

Try to:Play daily to earn Team PointsUse your Chance Coins in the Ball MachineCheck team chat for care package or card requestsHelp others w...