If you’re experiencing issues while playing, please try the following troubleshooting steps:

1. Ensure the game is up to date.
Make sure you’re running the latest version of MONOPOLY Bingo.
Android: Open the Google Play Store, search for MONOPOLY Bingo, and tap Update if available.
iOS: Open the App Store, search for MONOPOLY Bingo, and tap Update.

Updates often include bug fixes and performance improvements that can resolve common issues.

2. Fully close MONOPOLY Bingo and reopen it.
Make sure the app is not running in the background before launching it again.

3. Check your connection.
MONOPOLY Bingo requires a stable internet connection to play properly.

- Make sure you’re connected to a strong Wi-Fi or mobile data signal.
- Try switching between Wi-Fi and mobile data to see if the issue improves.

4. Ensure you have enough storage space on your device.
Low storage space can prevent the game from loading or updating properly.

- Check your device storage in Settings.
- Free up space by removing unused apps, photos, or files if needed.

5. Restart the app.
Restarting your device refreshes system processes and can resolve temporary issues affecting gameplay.

6. Clear your cache.
Clearing cached data can help fix loading, freezing, or performance issues.

⚠️ Important: Before reinstalling, confirm your game progress is linked to an account (like Facebook, Google Play Games, or Apple ID). Deleting the app or clearing your cache without a backup may cause permanent data loss.

Android:
1. Go to Settings > Apps.
2. Select MONOPOLY Bingo.
3. Tap Storage > Clear Cache.

iOS:
1. Tap Settings > General > iPhone Storage. (On an iPad that option will be labelled iPad Storage.)
2. Find the game app in the list (you may have to scroll down).
3. Tap "Delete App" and then head to the App store to re-download it.

If you are still running into problems or still require assistance after doing this, please don't hesitate to reach out to us. We'll be happy to investigate further and assist.