What is the Enchanted Pass?

The Enchanted Pass is a daily rewards package that will allow you collect daily rewards for a set amount of days selected (7, 14, or 30).The...

What is available to purchase?

The Shop is available to purchase items if you run out of Bingo Tokens, Power Ups, Pink Tickets, Club Balls, or need more Supply Items from ...

What is a Daily Deal?

Daily Deals are special bundles that include multiple items with a large discount.You can find these packages in the Shop or the Limited Tim...

I made a purchase but it isn't showing up. How can I get my package?

The issue you're experiencing may be caused by a slight delay in the network/payment servers. Please try the following:Close and reopen the ...

How do I update my Payment Info?

You may run into purchase issues if you are using an outdated form of payment.  Please click on one of the links below for instructions...

I don't recognize a Bingo Story package on my Apple purchase history...

Apple's billing process can be a bit confusing...App Store purchases can take up to 10 days to apply a charge to your purchase history. ...