I'm not able to find the supply item I need

While the supply items you receive from Supply Capsules and Supply Boxes are primarily based on chance, you can increase your chances of get...

How do I play my Bingo Story on a different phone/tablet?

The best way to sync all your devices to the same account is through Facebook. If you connect with Facebook when you start playing, you'll b...

How do I find my User ID?

Your User ID can be found in the "Settings" section of the game. The "Settings" section can be found by clicking the hamburger menu in ...

How do I get a BINGO?

There are 6 possible ways to get bingos on a bingo card: vertical, horizontal, diagonal, 4 corners, daubing an instant win and the "Blackout...

Where can I get more FREE STUFF?

We are giving out bonus gifts often on our Facebook Community page, go give it a "LIKE" and keep up with the free stuff we give away!We also...

Why don't I get more numbers called when I boost my games?

Bingo Story is a chance based game. All numbers are called in a random order and all items, collectibles, and power ups are generated random...

My power ups are very imbalanced, how do I even them out?

We are aware of the current imbalance between single-use and multi-use power ups. Multi-use power ups are consumed much faster than single-u...

I had a bad trade, how do I get my item back from the other player?

We're sorry you had a bad experience trading with another player. We strongly recommend trading with players you trust, preferably that are ...

How do I get back into an expired event to claim rewards?

All claimable items must be claimed before the event expires. There is no feature or way to get back into an expired event and claim old rew...

How do I delete my account?

How can I delete my game account?You can delete your account by following the steps listed out below:Launch Bingo Story on your device and n...

Why was Magic Arrow added, and how does it differ from Call More Balls?

We're excited to introduce Magic Arrow, a game-changer that guarantees up to 2 bonus daubs per card and highlights those oh-so-important dau...