We're sorry for the inconvenience this has caused you.
Ad videos are the #1 cause of freezing/crashing in ALL mobile games like ours, but ANY information you can provide will really help us weed out any bad videos that could be causing these problems you were running into.
When you run into a video that fails, please flip your phone twice. This will prompt an "Applovin" logo on your screen.
Please click ths logo and click the "Send Report" button that pops up to support@clipwiregames.com or take a screenshot of this information and send it to us in an attachment by clicking the "Contact Us" button.
There's a tutorial video here